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The staff of the Personal Counseling Office welcomes your contact. We also value your privacy and time and therefore offer the following information to help you decide on the best method for reaching us. We hope that these guidelines are helpful to you as you decide how best to reach our staff. We take your time and confidentiality very seriously and therefore consider it imperative that you understand the limitations of our use of e-mail technology.

1. E-mail Confidentiality:

We cannot guarantee that your e-mail will remain confidential. We will do our best to keep your communications private. However, our college administration, like many other employers, reserves the right to monitor our e-mail usage and might therefore see the text of your message. If you are in any way concerned about the contents of your e-mail being read by someone other than the person you are contacting, you should consider alternate ways of contacting us.

When we respond to your e-mail, we will respond to the address from which it is sent. If you do not wish others who may have access to the e-mail account you are using to also have access to our response, please consider another means of communication.

2. On-line Counseling or Advice:

Unfortunately, e-mail is not an appropriate medium for personal counseling. Therefore, we do not offer on-line counseling. If you are a BC student seeking counseling or assistance with a problem, please visit our office or call to make an appointment with one of our counselors. If you need immediate assistance, please stop by our offices or contact us by phone. Our hours are:
 

Mondays: 8:30 AM - 7:00 PM
Tuesdays: 8:30 AM - 6:00 PM
Wednesdays: 8:30 AM - 6:00 PM
Thursdays: 8:30 AM - 7:00 PM
Fridays: 8:30 AM - 6:00 PM


Considering the above, if you would like to contact us via e-mail:     

 
The preceding is based on a statement from the "Counseling Center. Division of Student Affairs. SUNY Buffalo (http://ub-counseling.buffalo.edu).